Privacy Policy for Tom Reed Enterprises

At Tom Reed Enterprises, we are committed to protecting the privacy and security of information collected from visitors to our online platform and customers utilizing our automotive and truck repair services. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with applicable privacy laws and regulations.

Information We Collect

Personal Information Directly Provided by You:

When you engage with our services, schedule an appointment, or contact us through our online platform or directly, we may collect personal information that you voluntarily provide. This may include:

• Your full name
• Contact information (e.g., telephone number)
• Vehicle information (make, model, year, VIN, license plate number, service history) relevant to the repair and maintenance services we provide.
• Payment information (processed securely by third-party payment processors; we do not store sensitive payment card data on our servers).
• Any other information you choose to provide when interacting with us.

Information Collected Automatically:

As you navigate our online platform, certain information may be collected automatically through technologies such as cookies, web beacons, and similar tracking mechanisms. This data helps us improve our online presence and service delivery and may include:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and navigation paths on our site
• Dates and times of access.

How We Use Your Information

The information we collect is primarily used to provide and enhance our automotive and truck repair services, foster reliable performance and safety for vehicles, and ensure customer-oriented service delivery. Specific uses include:

• Service Provision: To schedule appointments, perform requested mechanical repairs, maintenance, diagnostics, engine repair, oil changes, brake service, and suspension work.
• Communication: To communicate with you regarding your vehicle's service, provide quotes, send service reminders, and respond to your inquiries.
• Internal Operations: For internal record-keeping, billing, customer support, and administrative purposes.
• Improvement of Services: To analyze and improve the quality of our services, tailor our offerings, and enhance your experience with us.
• Legal Compliance: To comply with legal obligations, enforce our policies, and protect our rights and the rights of others.

Disclosure of Your Information

Tom Reed Enterprises does not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:

• Service Providers: To trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, or analytics providers, under strict confidentiality agreements.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, provided the receiving party agrees to respect your personal information in a manner consistent with this Privacy Policy.
• Protection of Rights: To protect the rights, property, or safety of Tom Reed Enterprises, our customers, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is entirely secure.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate personal data.
• The right to request erasure of your personal data under certain conditions.
• The right to object to our processing of your personal data.
• The right to request restriction of processing your personal data.
• The right to data portability.

To exercise any of these rights, please contact us using the physical address provided below.

Third-Party Websites

Our online platform may contain links to third-party websites. This Privacy Policy applies only to our services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: